Privacy Policy
Last updated: May 2025
1. Overview
BoilerIQ ("we," "us," or "our") operates the website at boileriq.ca. This Privacy Policy describes how we handle information collected through this website. We are committed to protecting the privacy of individuals who contact us or use our website.
2. Information We Collect
We collect information that you provide to us voluntarily, including:
- Name and contact information (email address, phone number) submitted through our contact form
- Facility type and details you choose to include in your inquiry
- The content of messages you send to us
We do not collect payment information through this website. We do not use cookies for tracking or advertising purposes.
3. How We Use Your Information
We use information you provide to:
- Respond to your inquiries about our services
- Schedule and coordinate boiler inspections and compliance assessments
- Communicate with you about your facility's compliance situation
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Data Retention
We retain contact information and inquiry details for the period reasonably necessary to provide services and respond to any follow-up questions. We do not retain data longer than necessary for these purposes.
5. Third-Party Services
Our contact form directs inquiries to our email provider. Your information is transmitted to our email inbox using standard email protocols. We do not use third-party analytics services that collect personal information.
6. Your Rights
You may request access to the personal information we hold about you, request correction of inaccurate information, or request deletion of your information by contacting us at boileriq1@outlook.com. We will respond to such requests within a reasonable time.
7. Security
We take reasonable precautions to protect information you submit through this website. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of information transmitted to us electronically.
8. Applicable Law
This Privacy Policy is governed by the laws of the Province of Manitoba and the applicable federal privacy legislation of Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable.
9. Contact
Questions about this Privacy Policy may be directed to: boileriq1@outlook.com